First party collections

First party collections

We manage and strengthen your customer relationships, whilst ensuring they pay you promptly.


There is an expert credit control function at your disposal for any global territory. We provide a flexible, transparent and high performance resource that quickly responds to your commercial needs and ensures your outsourced collection requirements are meet.

  • Collectors briefed on your brand and tone of voice
  • Collection letters/e-communications with your branding
  • Real-time reporting to monitor collection performance
  • DDI numbers for calls answered in your company name
  • All inbound and outbound calls recorded for quality control
  • E-Commerce site linked to your merchant account
  • Interactive dispute resolution